How do I list my property?
Go to Add Property on your dashboard. Enter the unit address, the monthly rent, a clear description of the amenities and good-quality photos. Once our administrators approve it, your listing is visible to tenants looking for a home.
How are tenants screened?
Every tenant is verified with a valid ID, proof of income and a live selfie before they can rent. You can also check the applicant's employment and rental history, and ask for character references to make sure they fit your community's standards.
When and how do I receive rent payments?
Rent is due based on the start date you agreed on. Tenants pay you directly in cash or by e-wallet (GCash or Maya), as arranged with you. A receipt is required for every payment so your records stay accurate.
How are maintenance repairs handled?
Tenants send maintenance requests to you through the platform. For urgent issues such as plumbing leaks or electrical faults, they should contact you right away. Cosmetic changes or modifications to the unit need your written approval first.
What is the process for late payments?
If rent is not received by the end of the agreed grace period, a late fee may apply as set out in the lease. Tenants should contact you as soon as they expect a delay so you can discuss an extension or a payment plan.
Still have a question?
Send us a message and our team will reply by email, or call (+63) 993 227 3303.